Shipping & Returns

Easy returns with our self-service return platform.

Want to return your order?

We understand that sometimes things don't work out as planned. If you wish to return an item you've purchased from us, we're here to help. Our self-service return process is designed to make your return experience as smooth as possible.

Just follow the step-by-step instructions on this platform to initiate your return. Please have your order number, starting with #S, and your postal code ready. We look forward to assisting you.

Start Return

Our shipping & return policy

Live Chat (Offline)

Our Customer Experience team will be here to help you with any questions via Live Chat. At the moment we experience a lot of pressure in customer service.

Email us

Contact us directly at info@sentirparfum.com and one of our Customer Experience members will respond to you shortly.

Send Email

Give Feedback

We'd love to hear from you. Send a message with any feedback you'd like to give. You can also just send us some love and show us your results!

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